Have you seen the KFC coupons that were touted on the Oprah show for free grilled chicken and a side? Have you had problems with them being accepted at your local KFC? I've been reading in several places online that franchises aren't taking them because corporate doesn't reimburse them for the all the chicken being given away. So only corporate locations are honoring them. The same was apparently true for a national promotion at Popeyes last week. I saw a news story about the only Popeye's store in Minnesota, I think it was. They had lines out to the street and were telling people that they were not honoring the nationally advertised special because they were a franchise. Quiznos has had the same issue with coupons in the past -- only corporate locations accept them and franchises don't because they aren't getting reimbursed. What is wrong with the corporations? Why would they pull thses kind of stunts? I know the reason for the advertised specials and the coupons -- to get customers in the door. Do they think that screwing over their franchise owners is good for their bottom line? I guess maybe they think that if you come in the door you will buy something even if you can't get what you came there for. Well, let me tell you something Mr CEO...I live on a budget. I can't print money like the federal government. If I plan to use a coupon or take advantage of a sale and am denied at the register, I will leave. Even if my kids cry about it, I will leave. And I WILL NOT COME BACK. Trust me. Ask anyone who knows me -- I don't forget these things.
3 comments:
Chris tried to use one in Carrollton. They had a sign on the door saying they'd give rainchecks. He asked for one and they took forever "looking for the paper he needed to fill out" or something like that. He told them, forget it I'm going to get something to eat and then left! We are very disappointed with them too!
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